An Initial Assessment is required prior to attending Semi-Private classes. See Clinical Classes to book your Initial Assessment.
What to Bring
Please arrive a few minutes before classes start to allow a smooth transition between classes. Feel free to bring a small towel and drink bottle.
Socks must be worn on equipment for both hygiene and safety purposes.
Grip Socks available for purchase in Studio ($19.95).
We have hooks for your coats outside Studio 2 and in the bathroom area of Reformer Studio 1. Feel free to leave your shoes/bags on or under the benches in each Studio.
All equipment will be provided for you, no need to bring a mat.
Water available for purchase $2.
If utilising the Creche please arrive with plenty of time to settle your little one/s prior to class commencing and to avoid disturbing other children. For more information regarding the creche click here. Creche hours can be found on the Group Exercise schedule. This service may be utilised for all classes and appointments at The Studio during hours of operation.
Group Classes where do I start?
The Studio offers small group sizes (Max 11 per class, Reformer Pilates - 8 per class) to enable all ages and abilities to work out in a safe and supervised environment.
How do I book online?
Book Now - This will take you to the Class Schedule Page where you can choose which class you would like to book. Click on 'Book Now' alongside your chosen class and this will take you to the MINDBODY site where you will be asked to create your own login and password.
Please include all your information in your profile (including billing information when making a purchase) and be sure to read all ‘Terms and Conditions’ prior to booking.
Download the Mindbody App to keep up to date with class schedules and make quick and easy bookings and payments.
Still struggling? Drop us an email on firstname.lastname@example.org or give us a buzz on 9810 9600 and we’ll help you out!
How does the Waitlist work?
Feel free to jump on a waitlist if a class is fully booked. Please keep in mind the waitlist remains active right up until classes commence so if you will no longer be able to accept a spot in class please remove yourself from the waitlist.
If you wish to waitlist for class please ensure you have your notifications turned on under settings in your online account/mobile settings. You will receive an email and a text which will ask for a response to confirm your spot in class (if you deny a spot within 12 hours of class this is considered a late cancellation so don’t forget to remove yourself from the waitlist)
If you fail to confirm a waitlist booking within 12 hours of a class commencing, this will be treated as a late cancellation.
Do you have Feedback?
We wish to provide the best possible service to our local community and welcome feedback about our classes and schedule. Feel free to drop us an email with your thoughts/suggestions.
What is your cancellation Policy?
Our early cancellation window for classes is outside 12 hours. If you cancel within 12 hours of a class booking
you will incur a late cancellation fee (loss of a class if using a class pack or $20 if on a Studio membership).
We keep our class sizes small to enhance client experience so require policies such as this to keep the business going and to create a fair system for all. If you need to cancel a class please do so online or via our personalised app. We do not accept late cancellations over the phone or email. Thank you for your understanding and cooperation.